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Terms of reference

The project terms of reference were to advise and assist the Trust to achieve the Investors in People Standard. The project involved 18 consultancy days of implementation assistance.

Project aims and objectives

The objectives of the project were to achieve Investors in People recognition by December 1997, within 8 months of starting the project.

The organisation

Central Manchester Healthcare NHS Trust employs about 6,000 staff and is one of the largest NHS trusts England. It comprises several University teaching hospitals and serves the Greater Manchester as well as providing specialist services to the whole of the North West of England. The Trust is split into 15 directorates.

Process of delivery of the Investors in People project

The consultant was selected from a shortlist to work with the Trust. The first phase of the project was to agree detailed action plans with each directorate, in order to define the specific work that each would need to carry out over the forthcoming 8 months. This was done with senior management of each directorate in a series action planning meetings, held over a few weeks in April 1997.

The  second phase of the project was help the Trust, and its directorate and human resource advisers, to implement their agreed action plans. I helped and advised the Trust on or trained staff in the following:

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    business objective setting, e.g. setting SMART objectives

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    training and development planning and agreement of a common, Trust wide format for a training and development plan

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    Investors in People awareness for staff and internal advisers, to provide a better understanding of the Standard

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    evaluation techniques

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    portfolio building and reviewing the Trust portfolio once developed

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    project progress by attending the steering group and by meeting with the Management Development Adviser and Assistant Director of Human Resources

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    provision of specific help to individual Directorates, e.g. on business planning, evaluation, etc.

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    development of a telephone questionnaire to measure progress towards Investors in People assessment

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    agreement of final, pre-assessment actions

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    senior manager pre-assessment briefing

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    preparation of a training and development review report

The outcomes

The Trust was assessed and recognised as an Investor in People in December 1997, as planned. The Trust has also derived benefits in the following areas:

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    business plans contain more specific, measurable objectives and make a clearer link to training and development actions

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    training and development is more focused on the needs of the Trust

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    individual staff are more involved in their own training and development, e.g. through the introduction of a new, common, Trust wide appraisal system.

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    evaluation techniques have demonstrated to management and staff how training and development impacts on personal, Directorate and Trust objectives.

 
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   Last modified: May 16th,  2007